Cookie Policy

What Are Cookies and Tracking Technologies?

When you visit brightskill.com, we use various tracking technologies to enhance your experience and understand how our platform is used. Cookies are small text files that websites place on your device to remember information about your visit. Think of them as digital sticky notes that help us recognize you when you return and customize your experience accordingly.

Beyond traditional cookies, we also employ other tracking methods including web beacons, pixel tags, and local storage technologies. These tools work together to provide you with a seamless experience while helping us improve our financial analysis platform and educational resources.

Types of Tracking Technologies We Use

How Tracking Enhances Your Experience

Our tracking technologies work behind the scenes to make your learning journey more efficient and personalized. When you log in, cookies remember your authentication status so you don't need to re-enter credentials when navigating between course modules. They also track your progress through learning programs, ensuring you can pick up exactly where you left off.

For our South African users, tracking also helps us provide region-specific content such as local business case studies, relevant financial regulations, and currency-appropriate examples in our training materials. This localization makes the content more applicable to your professional environment.

Information We Collect Through Tracking

Technical Information

• Device type, operating system, and browser information
• IP address and general geographic location
• Screen resolution and device capabilities
• Connection speed and network provider

Usage Patterns

• Pages visited and time spent on different sections
• Course completion rates and learning progress
• Features used most frequently within our platform
• Search terms and content interactions

Preference Data

• Language and regional settings
• Notification preferences and communication settings
• Customized dashboard configurations
• Saved resources and bookmarked content

Data Retention and Storage

Different types of cookies have varying lifespans based on their purpose. Session cookies are automatically deleted when you close your browser, while persistent cookies may remain on your device for up to two years. Essential cookies typically last for the duration of your session, but login cookies may persist for up to 30 days for your convenience.

Analytical data is aggregated and anonymized after collection, with individual tracking information removed after 26 months. Marketing cookies generally expire after 12 months, though you can delete them at any time through your browser settings or our preference center.

Managing Your Cookie Preferences

You have complete control over how cookies are used on your device. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or prompt you before accepting them. Here's how you can manage cookies in popular browsers:

Keep in mind that disabling certain cookies may limit functionality on brightskill.com. Essential cookies cannot be disabled as they're necessary for basic site operation, but you can control functional, analytical, and marketing cookies based on your preferences.

Third-Party Cookies and Services

Some cookies on brightskill.com are set by third-party services we use to enhance our platform. These might include analytics providers, content delivery networks, or educational technology partners. We carefully select these partners and ensure they meet our privacy standards, but they may have their own cookie policies that govern their tracking practices.

When you interact with embedded content such as videos, presentations, or interactive tools, these third-party services may set their own cookies. We recommend reviewing the privacy policies of these services if you have concerns about their data collection practices.

Updates to This Policy

As we continue to improve brightskill.com and introduce new features, our use of tracking technologies may evolve. We'll update this Cookie Policy to reflect any significant changes in our practices. When we make substantial updates, we'll notify you through email or prominent notices on our platform.

We encourage you to review this policy periodically to stay informed about how we're using cookies and other tracking technologies. The "Last Updated" date at the top of this page indicates when the most recent changes were made.